Privacy Policy

Valoura Regenerative Medicine (“Valoura,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through valouraregenerativemedicine.com(the “Site”), how we use and share it, and the choices you have. By using the Site or submitting information through it, you agree to this Privacy Policy.

Information We Collect

Information you provide. When you complete our consultation request or contact form, we collect the information you submit, which may include your name, email address, phone number, city, the neurological condition or area of interest you select, and any message you send us.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and referring website, through cookies and similar technologies.

How We Use Your Information

• To respond to your inquiries and schedule or confirm consultations;
• To contact you about your request, including by phone, email, or text;
• To operate, maintain, secure, and improve the Site;
• To send you information about our services where you have requested it or otherwise consented, and from which you may opt out at any time; and
• To comply with legal obligations and enforce our terms.

Health-Related Information

The condition or interest you select on our forms is used only to route your inquiry and prepare for your consultation. Information submitted through this Site is not part of a medical record and is not intended to constitute protected health information under HIPAA. Please do not send detailed medical history or sensitive health details through the website forms; those are best discussed directly with our clinical team.

How We Share Information

We do not sell your personal information. We share it only:

• With trusted service providers who help us operate the Site and manage inquiries (for example, our website hosting and database providers), bound by confidentiality obligations;
• With our clinical and administrative staff to respond to your request;
• When required by law, subpoena, or to protect the rights, safety, or property of Valoura or others; and
• In connection with a business transfer, such as a merger or acquisition.

Cookies & Analytics

The Site may use cookies and analytics tools to understand how visitors use the Site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

Data Retention

We retain the information you provide for as long as necessary to respond to your inquiry, provide our services, and comply with our legal obligations, after which we delete or de-identify it.

Your Choices & Rights

You may request to access, correct, or delete the personal information we hold about you, or opt out of marketing communications, by contacting us using the details below. Depending on where you live (for example, under the California Consumer Privacy Act), you may have additional rights, which we will honor as required by applicable law.

Third-Party Links

The Site may link to third-party websites (such as maps or reviews). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children’s Privacy

The Site is intended for adults 18 and older and is not directed to children. We do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the “Last updated” date above will reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Valoura Regenerative Medicine
206 Burwash Ave, Suite B, Savoy, IL 61874
Email: info@valouraregenerativemedicine.com
Phone: (217) 568-6415